Issuance of Refunds
If your
product is eligible for a refund, you can choose your preferred refund method
based on the table below. The shipping fee is refunded along with the amount
paid for your returned product.
The time
required to complete a refund depends on the refund method you have selected.
Once we have received your product (4-5 working days) and it has undergone a
quality control (2 working days), the expected refund processing times are as
follows:
Payment Method |
Refund Option |
Refund Time |
All |
Refund
Voucher |
1-2 working days |
Debit or
Credit Card |
Debit or
Credit Card Payment Reversal |
9-10 working days |
bKash |
Bank
Deposit / Mobile Payment Reversal |
5 working days |
Cash on
Delivery (COD) |
Bank
Deposit |
4-5 working days |
Myproyojon
Voucher |
Refund
Voucher |
1-2 working days |
Important
Note: The Voucher discount code can only be applied once. The leftover amount
will not be refunded or used for the next purchase even if the value of the
order is smaller than the voucher value.